North Link Management Corp.

CASE STUDY: North Link Management Corporation Strata Title

Location: Singapore

Product: MVP Bodycam

Model used: BC1080

Background:

North Link Management Corporation Strata Title is committed to performing the following in its day-to-day operations:

  • ensure the security of its premise
  • ensure that the facilities of the premise are in good working condition
  • meet up with tenants & visitors

Major Challenges

  • During security patrolling
    • encounter dangerous situation
    • need to report incidents on-site
  • When fixing of facilities
    • to proof that work was done & completed correctly
  • When meeting with tenants & visitors
    • dispute on what was discussed
    • unreasonable behavior

Results:

With the use of the body camera, it has

  • discouraged and hindered unruly/unreasonable behavior from tenants and public alike
  • captured videos & pictures evidence of work and discussion, that help to mitigate situation where there are dispute

Benefits:

  • the employees are more confident when dealing in difficult situations
  • the numbers of undesirable incidents have decreased by more than 50%
  • disputes are resolved amicably with the evidences that were captured via the bodycam
  • As the BC1080 double up as a remote speaker mic, communication via the 2-way radio is clearer

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